Institute of European Standards and Quality 
Your record and licence
The favourable decision identifies the model, configuration, accepted criteria and the particular characteristics supporting the Award. The electronic certificate and mark licence follow the same scope. Your private workspace contains notices and the case history; the public record is the verification source for current status.
Use the record's permanent URL and QR code in product communications. A PDF or image held locally can become out of date when the product or record changes.
One-year validity and free renewal
The Award is valid for one year from issue, subject to continuing accuracy and any suspension or withdrawal. Apply for renewal from 60 days before the expiry date through the case workspace. Supply the current product declaration, changes since the last review, relevant new evidence and any updated legal or standard references.
Renewal does not automatically repeat every test. The review establishes which existing results remain applicable and what further evidence is necessary. A renewal decision carries its own issue and expiry dates. An application in progress does not preserve an expired licence. All IESQ renewal work is free.
Report changes promptly
Notify IESQ before making an Award claim for a changed product. Relevant changes include design, material or formulation, critical components, software, ratings, intended use, manufacturing site or process, model coverage and the holder's legal identity. Also report a relevant recall, safety incident, regulatory action or adverse test finding without delay.
Upload a description of the change, the affected models, the date introduced and the evidence supporting continued coverage. IESQ may maintain, amend, suspend or withdraw the affected scope through a documented decision. A change request is free and is not itself approval of the revised product.
Suspension, withdrawal and expiry
Suspension stops current mark use while a specified issue is resolved. Withdrawal ends the Award for the affected scope. Expiry ends validity at the date recorded unless a renewal decision has been issued. The holder must stop affected claims and downloads and update product pages, packaging and other communications as directed in the notice.
Possible grounds include false or concealed evidence, an unreported material change, unresolved safety information or persistent mark misuse. The notice states reasons, effective date, scope and the appeal route. Historical entries remain available with their current status.
Keep records and communications consistent
Keep the assessed specification, production correspondence, reports, change decisions and current approved mark files accessible. Review references in distributor and retailer materials that you control. Do not provide an unrestricted mark file as permission for another model or brand.