Contact the Institute

Choose the route that matches your question and include the relevant programme, document, event or record reference. Operator and institutional contact particulars form part of the website's legal information.

Legal notice

Institute of European Standards and Quality (IESQ)
c/o Dominik Betschart, Einschlagweg 12, 4153 Reinach BL, Switzerland
UID: CHE-467.092.061
Email: info@iesq.org. For correspondence that requires a reference, use the enquiry form.

Choose by subject

A clear subject helps direct the request to the responsible function. Avoid submitting the same matter through several routes; use the reference already assigned where you are following up an existing request.

Business and assessment

Describe the product, process or technical evidence concerned, its intended use and the result needed. State any particular programme or requirement. An initial enquiry should not include an entire confidential technical file.

Business enquiry

Membership and technical participation

For membership, identify the applicant and category question. For technical participation, identify the task or subject and relevant experience. Work proposals and expert applications have dedicated routes.

Membership · Expert contributions · Propose work

Learning, events and media

A learning or event enquiry should identify the course or activity and the arrangement in question. A media request should identify the publication, subject and information sought.

Learning enquiry · Media enquiry

Concerns and personal information

Use dedicated routes for complaints, decision appeals and reports of misuse. Personal-data and accessibility matters can be identified through the enquiry type.

Complaints · Appeals · Report misuse · Privacy enquiry

Correspondence and arrangements

Keep a submission reference for follow-up. Where an appointment, delivery or exchange of confidential material is needed, agree the arrangements before sending documents or making travel plans.

Use the enquiry reference in follow-up correspondence. The registered address is a correspondence address; visits and deliveries require prior arrangement.

Next steps